be Front Desk Associate | DeVeau's School of Gymnastics

Front Desk Associate

Thank you for your interest in an exciting new career at DeVeau’s!

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Job Description

Hours: Mon – Thurs 3-9pm, Sat 7:30am-2pm

Do you love kids and enjoy a busy environment? We’re looking for you! We need someone to be our first point of contact at the front desk of DeVeau’s.This individual will assist our customers, make our families feel at home, and most importantly – be sure our DeVeau’s students feel loved and cared for.

Job Responsibilities:

  1. Serve DeVeau’s families by providing class, schedule, and general gym information.
  2. Maintain customer records by updating account information.
  3. Answer and manage incoming calls, emails, voicemails.
  4. Excellent customer care and focus; ability to assess need and provide the correct answer, path, troubleshooting, or method for a positive customer experience.

Job Requirements

  1. High school degree or equivalent
  2. Excellent at communicating over the phone
  3. Basic computer skills
  4. Able to multitask in a fast paced environment
  5. Excellent time management and prioritization skills
  6. Ability to answer the phone, listen actively, relay information, and type basic information simultaneously
  7. Customer-focused for positive customer experience and resolution